Hi! We're Carlos and Andrea, co-founders of Etched4You. We took our love of all things Disney and for creating and began this company so that we could share it with everyone. We're very dedicated to our customers and will always try our best to accommodate any requests you may have, but we also have full time jobs and are parents to 4 littles and they do take up a large portion of our days. Please be patient with us while we navigate starting this new company, we are so grateful you're here and want all of your products to be perfect when they reach you.